All Things Legal

We know it's boring, but there's some very important information on this page. Please take time to read through it.

Terms & Conditions

General Conditions of Trade

Purchases of products from the web site are governed by these terms and conditions. Please read the following terms and disclaimers. By accessing this site, you agree to be bound by these terms and disclaimers.

This web site is directed primarily at those who access the site from the United Kingdom. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent that local laws are applicable.

We accept no responsibility for the web sites or other information or products of other parties linked to this web site. Your dealings with persons found via this web site are between you and such persons and we will not be liable for any loss or damages arising out of such dealings.

If any of these terms or disclaimers shall be found unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

E-mail will be used as a long-distance means of communication.

Contract Formation

All communications including advertisements made by www.newcastlefansbrand.co.uk and all information on their websites are invitations to treat only and are not offers or unilateral contracts.

Your submission of an order represents an offer to purchase the products indicated by you, and is not binding on us until we have notified you that the order is accepted and the goods have been dispatched by us. This means that if a product is shown on this site but is not available or is incorrectly priced or otherwise incorrectly described, www.newcastlefansbrand.co.uk shall not be obliged to sell you that product.

All prices listed on www.newcastlefansbrand.co.uk are correct at the time of entering the information; however, we reserve the right to change prices of any product at any time. All prices are excluding sales tax. All goods are subject to availability. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We may refuse to process a transaction or suspend any transaction after processing has begun at our sole discretion.

Disclaimers

We reserve the right to change, modify, remove or substitute without notice any products or information shown on the website from time to time. Prices and availability are subject to change.

www.newcastlefansbrand.co.uk does not control, endorse and is not responsible for the availability or content of any third party websites available via this website through a link of for services or product you buy through such websites.

www.newcastlefansbrand.co.uk does not give any warranty as to the accuracy, suitability, reliability, completeness, performance, fitness or timeliness of the content or services contained in this website.

www.newcastlefansbrand.co.uk will not be liable for any damages (including without limitation of profit or loss of use) arising out of your use or delay or inability to use the website, content or any link to another website arising in contract, tort, (including negligence) or otherwise except in the case of death or personal injury caused by www.newcastlefansbrand.co.uk negligence.

Governing Law

These terms and conditions and all disclaimers and other material on our site shall be governed and construed in accordance with UK law and any disputes shall be referred to the exclusive jurisdiction of the UK court to which both parties submit.

Reference in these terms and disclaimers to www.newcastlefansbrand.co.uk shall include its successors and assigns.

Personal Information - Payment Details

www.newcastlefansbrand.co.uk is committed to protecting your privacy. We do not ask for any information to browse our website. Only when purchasing a product will we need your information for contact purposes.

We only collect your information (in accordance with the Data Protection Act 1998) to process your order to the highest standard possible. We will not email you with any information unless you have given your full consent. You may refuse at anytime to cancel or withdraw your permission of our access. You may at anytime email us about the information that we hold, if information is not correct we can either delete or correct it as you require.

This privacy policy applied from 1st July 2015. We may amend our policy at any time so we would advise you to regularly view our most up to date policy.

Currencies & Prices

All prices on the website are shown in £ sterling (GBP) www.newcastlefansbrand.co.uk has the right at any time to change these prices without prior notice. All prices are inclusive of carriage, which will be charged at the rate applicable.

We reserve the right to make an additional charge for administrative expenses incurred for other methods of payment.

Warranties- Returns, Lost and Damages

In the event of any of your items were lost; damages in transit or exchange please contact us immediately by email to sales@newcastlefansbrand.co.uk stating your name, address, Transaction ID and the enquiry.

Lost Goods

Please wait 28 working days for UK and European countries and 30 for International countries from the date of your order in case it has been delayed. We will send you a replacement item in return or a full refund.

Returns / Shortages / Exchanges

Subject to the Buyer having a right to return the Goods pursuant to these terms, all sales are final. However, www.newcastlefansbrand.co.uk does subject to the terms of this clause, recognise that there may be occasions when it is appropriate to accept returns from the Buyer and www.newcastlefansbrand.co.uk shall, on a case by case basis, consider doing so. Subject to the Buyer having the Claims for shortages, discrepancies or faulty goods must be notified in writing within 7 days of delivery to sales@newcastlefansbrand.co.uk

Returns of faulty goods or goods delivered in error must be authorised by www.newcastlefansbrand.co.uk, who will issue an official returns note quoting the original order number. Goods must be returned within 7 days of delivery.

www.newcastlefansbrand.co.uk are under no obligation to accept the return of perfect garments correctly supplied.

Items cannot be returned or exchanged except if items are faulty. Size specifications and quality should be checked before purchase. Please note we will not be able to refund or exchange any goods that have been damaged by the customer (stains, deodorant marks). The goods must be returned to us in a saleable condition. The items are your responsibility until we have received the items; we advise that you use a postal service that insures your goods and recorded delivery.

Delivery

The delivery period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order. If you are ordering more than one item, your goods may be sent to you in instalments if certain items are out of stock.

Goods despatched to a third party are at buyer's risk. It is the purchaser's responsibility to check that the goods are correct before decoration or alteration.

All UK post and packaging costs are displayed on the website at the time of ordering, confirmation will also be sent by email. If your delivery address is outside of the UK, applications can be made on an individual basis and a quote will be sent, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance.

Please note, customs policies vary widely from country to country. We recommend you contact your local customs office for further information. Please note international shipments may be subject to cross-border inspections by customs authorities.

Cancelling an order

If you have submitted your order and received your confirmation email, you can still cancel your order within 2 hours of the order being placed. Please email your cancellation marked 'URGENT CANCELLATION' to sales@newcastlefansbrand.co.uk

Please ensure you list your name, address, product ordered and order code on the email.

If you wish to cancel your order after 24 hours of the order being placed, you will need to wait until you receive the product and then follow our Returns procedure. See "Returns / Shortages / Exchanges" This will be subject to a 20% handling (re-stocking) fee. You have up to 7 working days in which to cancel any order, which starts the day after receipt of the goods.

Once we've received notification from you that you wish to cancel an order, any sum debited to us from your account will be re-credited to that account within 30 days of your order, provided the goods you return are in the same condition that they were when delivered to you. You will be liable to any charges incurred when returning the goods to www.newcastlefansbrand.co.uk, unless the return is as a result of an error on our side.

Ownership

Risk in goods passes on to the buyer upon delivery but the title in the goods remains with www.newcastlefansbrand.co.uk until all amounts due have been paid in full.

Liability

www.newcastlefansbrand.co.uk will not accept any liability for loss of profit or consequential losses suffered as a result of erroneous delivery or otherwise.

Dealing with www.newcastlefansbrand.co.uk means you herby agree to the terms and conditions of trade set out by www.newcastlefansbrand.co.uk

Affiliated for strength

The Newcastle Fans Brand and the Newcastle Fans Shirt are affiliated with and offered to you by the following Newcastle fan groups: